Contact information

Welcome to VerveWear Customer Support

At VerveWear, we believe that good customer service is an essential part of a positive shopping experience.

Whether you need assistance choosing a T-shirt, have a question about an existing order, require information about delivery, or would like help with a return, our customer support team is available to receive your inquiries.

We aim to provide clear communication, helpful information, and reasonable assistance throughout your shopping journey.

1. General Customer Support

For all general questions and customer service requests, please contact us using the following email address:

Email: ErlChinner9432@outlook.dk

You may contact us regarding:

  • Product information and availability.

  • Order confirmations and order status.

  • Shipping fees and delivery estimates.

  • Tracking information.

  • Returns and refund requests.

  • Damaged, defective, or incorrect merchandise.

  • Payment-related questions.

  • Website assistance.

  • General feedback and other inquiries.

To help us respond more efficiently, please include your order number whenever your inquiry concerns an existing purchase.

2. Business Information

Store Name: VerveWear
Legal Business Name: SHINE MALPENSA SRL
Contact Person: Domenico Dascanio

Registered Business Address:

VIA ARTURO FERRARIN 7
21019 SOMMA LOMBARDO
ITALY

3. Returns and Refund Assistance

If you would like to return a product, request an exchange, or inquire about a refund, please contact our customer support team before sending merchandise back.

Our team can provide information about eligibility requirements, return instructions, and the applicable refund process.

Return Address:

SHINE MALPENSA SRL
Attn: Domenico Dascanio
VIA ARTURO FERRARIN 7
21019 SOMMA LOMBARDO
ITALY

Please note that contacting us before shipping a return helps ensure that your merchandise is directed to the correct location.

4. Order and Delivery Inquiries

For questions regarding an existing shipment, please provide your order number and any available tracking information.

Our support team can review the information supplied and help clarify the available delivery details.

If you notice an error in your shipping address, please contact us immediately so that we can determine whether a correction is still possible.

5. Customer Communication

When contacting VerveWear, we encourage customers to provide clear and accurate information.

This allows us to understand the request, identify the relevant order, and provide a more appropriate response.

We aim to handle inquiries professionally, respectfully, and with reasonable attention to each customer's circumstances.

6. Contact Summary

VerveWear
Operated by: SHINE MALPENSA SRL
Customer Support Email: ErlChinner9432@outlook.dk
Contact Person: Domenico Dascanio
Business and Return Address: VIA ARTURO FERRARIN 7, 21019 SOMMA LOMBARDO, ITALY

Thank you for choosing VerveWear. Your confidence in our store is important to us, and we appreciate the opportunity to assist you.