Terms of service

Welcome to VerveWear. These Terms of Service govern your access to and use of our online store, website, products, and related services.

VerveWear is operated by SHINE MALPENSA SRL. Throughout these Terms, the expressions "VerveWear," "we," "our," and "us" refer to the company operating this store. The expressions "you," "your," and "customer" refer to any individual accessing our website or purchasing our merchandise.

By visiting our website, browsing our collections, placing an order, or using any of our services, you acknowledge that you have read and understood these Terms and agree to be bound by the provisions described below.

If you do not agree with these Terms, please discontinue using the website.

1. General Conditions

Our online store provides customers with access to a selection of T-shirts and related apparel products.

We reserve the right, subject to applicable law, to modify, update, or discontinue any part of our website, product selection, or services when necessary for business, operational, or technical reasons.

We may also introduce new features, services, or product categories. Any additional features will be subject to these Terms unless otherwise stated.

You agree not to use our website for unlawful purposes or in a manner that could interfere with the operation, security, or availability of our services.

2. Eligibility and Customer Responsibilities

By using this website, you represent that:

  • You are legally capable of entering into a binding agreement.

  • You are at least the age of majority in your jurisdiction, or you have the necessary consent of a parent or legal guardian.

  • The information you provide during checkout is accurate and complete.

  • You will use our website in compliance with applicable laws and regulations.

  • You will not attempt to misuse, disrupt, manipulate, or gain unauthorized access to our website or systems.

Customers are responsible for maintaining the accuracy of their contact and delivery information.

VerveWear cannot guarantee successful delivery when an order contains an incorrect or incomplete address supplied by the customer.

3. Products and Product Descriptions

VerveWear specializes in T-shirts and everyday apparel designed to provide customers with practical, comfortable, and versatile clothing choices.

We make reasonable efforts to ensure that product photographs, descriptions, colors, sizes, and other product information are presented accurately.

However, certain variations may occur due to:

  • Differences in screen brightness and display settings.

  • Individual device color calibration.

  • Photography and lighting conditions.

  • Normal manufacturing tolerances.

  • Minor differences in fabric texture or printing characteristics.

Such ordinary variations do not necessarily indicate that a product is defective or materially different from its description.

Product measurements and sizing information are provided as a purchasing guide. Customers are encouraged to review the available information before selecting a size.

If a product is materially misdescribed or does not conform to applicable legal requirements, customers retain the remedies available under applicable law.

4. Pricing and Payment

All product prices and applicable charges will be displayed during the shopping and checkout process.

Unless otherwise indicated, the shipping charge for eligible orders is $8.98.

The final amount payable will be presented before the customer confirms the purchase.

Depending on the customer's location and applicable regulations, additional taxes, duties, or other government-imposed charges may apply.

We reserve the right to correct genuine pricing or listing errors before accepting an order, subject to applicable legal requirements. If an order has already been accepted and a material pricing error is discovered, we will contact the customer to discuss an appropriate resolution rather than making unauthorized additional charges.

Payments are processed through the payment methods made available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We do not intentionally request or store complete payment card information through ordinary customer correspondence.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected merchandise.

An automated order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance of the transaction.

Orders may require additional verification before fulfillment.

We reserve the right to decline, limit, or cancel an order where reasonably necessary, including circumstances involving:

  • Suspected fraudulent activity.

  • Payment authorization failures.

  • Incorrect pricing or product information.

  • Product unavailability.

  • Suspected unauthorized resale or commercial purchasing activity.

  • Incomplete or inconsistent order information.

  • Legal or regulatory restrictions.

If we cancel an order after payment has been collected, any amount due to the customer will be refunded through the original payment method or another legally appropriate method.

We will not use this provision to avoid obligations arising from applicable consumer protection laws.

6. Shipping and Delivery

We aim to provide a clear and reliable delivery experience.

Our current advertised shipping information is:

  • Shipping Fee: $8.98.

  • Estimated Delivery Time: 5–8 business days.

Delivery estimates are provided as guidance and may be affected by carrier operations, customs procedures, severe weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Once an order has been transferred to the shipping carrier, tracking information may be provided when available.

If a delivery delay occurs, we will take reasonable steps to communicate relevant information and assist with the order.

Nothing in these Terms limits our obligations under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule or applicable state consumer protection requirements.

7. Returns, Refunds, and Exchanges

Customer satisfaction is important to us.

Our Return and Refund Policy explains the conditions under which merchandise may be returned, exchanged, or refunded.

Customers should review that policy before submitting a return request.

The return policy forms part of these Terms and should be interpreted consistently with applicable consumer protection laws.

Nothing in these Terms removes statutory remedies available for defective, damaged, misrepresented, or incorrectly supplied merchandise.

8. Intellectual Property Rights

Unless otherwise indicated, the content available through the VerveWear website, including text, product descriptions, graphics, photographs, branding elements, page layouts, and other original materials, is owned by or licensed to the relevant rights holder.

Such materials are protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

Without prior written authorization from the appropriate rights holder, you may not:

  • Reproduce or redistribute substantial portions of website content.

  • Copy product photographs for commercial purposes.

  • Use our branding in a way that suggests an unauthorized affiliation.

  • Modify or commercially exploit protected website materials.

  • Use automated systems to extract website content in violation of applicable law.

All trademarks, names, and third-party materials remain the property of their respective owners.

9. Prohibited Activities

You agree not to use our website to:

  • Violate applicable federal, state, local, or international laws.

  • Submit fraudulent orders or payment information.

  • Interfere with website security or functionality.

  • Introduce malicious code, viruses, or harmful software.

  • Attempt to access restricted systems or customer information.

  • Collect personal information belonging to other users without authorization.

  • Misrepresent your identity or purchasing intentions.

  • Engage in conduct that infringes the rights of VerveWear or third parties.

We reserve the right to investigate suspected misuse and take reasonable protective action where permitted by law.

10. Third-Party Services and External Links

Our website may contain links, applications, or services provided by third parties.

These services may include payment processors, delivery providers, analytics tools, and other technology partners.

Third-party services operate under their own terms and privacy policies.

We do not control every aspect of their operations and cannot guarantee the accuracy, availability, or practices of external websites.

Customers should review the relevant third-party terms before using services outside our direct control.

11. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and related services are provided on an "as available" basis.

We make reasonable efforts to maintain accurate product information and reliable website functionality, but we do not guarantee that:

  • The website will always operate without interruption.

  • Every technical issue will be resolved immediately.

  • All displayed information will remain unchanged.

  • Every product will meet an individual's subjective expectations.

Nothing in this section excludes express warranties, implied warranties, or statutory consumer rights that cannot legally be disclaimed or limited.

Where applicable, legally required warranties of merchantability and fitness for a particular purpose remain unaffected.

12. Limitation of Liability

To the maximum extent permitted by applicable law, VerveWear and SHINE MALPENSA SRL will not be responsible for indirect, incidental, special, exemplary, or consequential losses arising from the use of our website or products where such exclusions are legally permitted.

This limitation does not apply to liability that cannot lawfully be excluded or restricted, including liability arising from fraud, intentional misconduct, or other non-excludable legal obligations.

Nothing in these Terms limits a customer's mandatory statutory rights.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, and reasonable expenses arising directly from your unlawful misuse of our website, intentional violation of these Terms, or infringement of third-party rights.

This provision does not require customers to indemnify us for losses caused by our own unlawful conduct or obligations that cannot legally be transferred to customers.

14. Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information necessary to provide shopping and customer support services.

Such information may include your name, contact details, shipping address, order history, and transaction-related information.

Our handling of personal information is described in our Privacy Policy.

We aim to process customer information in accordance with applicable data protection and privacy requirements.

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business operations, products, website functionality, or applicable legal requirements.

Updated versions will be published on this website with a revised effective date.

Changes will apply prospectively unless otherwise required by law.

Your continued use of our website following publication of revised Terms constitutes acceptance of the changes to the extent permitted by applicable law.

16. Governing Law and Consumer Rights

These Terms shall be interpreted in accordance with the laws applicable to SHINE MALPENSA SRL, without prejudice to mandatory consumer protection provisions that apply to customers in their country or state of residence.

For customers located in the United States, nothing in these Terms is intended to eliminate protections granted by applicable federal and state consumer laws.

Where mandatory law provides consumers with a right to bring proceedings in their place of residence, this right will not be restricted by these Terms.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent legally permissible.

The invalid provision will be interpreted or adjusted only to the extent necessary to make it enforceable while preserving its original commercial purpose where possible.

18. Entire Agreement

These Terms, together with our published Return and Refund Policy, Shipping Policy, Privacy Policy, and other applicable store policies, constitute the terms governing your use of VerveWear's online store.

They supersede prior understandings relating to the same subject matter, to the extent permitted by law.

19. Contact Information

For questions, concerns, or requests regarding these Terms of Service, please contact:

Store Name: VerveWear
Legal Company Name: SHINE MALPENSA SRL
Contact Person: Domenico Dascanio
Email: ErlChinner9432@outlook.dk
Business Address: VIA ARTURO FERRARIN 7, 21019 SOMMA LOMBARDO, ITALY

Thank you for choosing VerveWear. We appreciate your business and look forward to providing a positive shopping experience.